While new concept retail shopping experiences like Amazon-Go are popping up and iconic big box retail brands suffer and go out of business, are we paying attention? The Yellow Pages should be Google, Blockbuster should be Netflix, The Taxi Industry should be Uber. If you don't adapt, others will. What can the spa industry learn from other businesses that are changing the world? What companies (in any market) do you see that are innovating and changing the game? Would love to hear what you have your eye on.